PaizoCon Sub pickup?


PaizoCon General Discussion

Silver Crusade RPG Superstar 2014 Top 16

Having never been to PaizoCon before, and this year being my first year, is subscription pickup available there like it is at GenCon? It would be excellent to be able to pick up my Wrath of the Righteous Base Set there instead of paying for shipping when I'm already paying for a plane ride! :-D

Dark Archive

Depends. With the Con being at the end of the month the Magic 8 Ball comes up signs point to yes. Sara Marie is the person to ask and will likely stop by and give us the low down.

I was this close to creating a thread in the CS boards when I saw this.

Dark Archive

Also, at first I thought you were talking about food.

Lantern Lodge Customer Service Dire Care Bear Manager

We've been discussing this but we have not yet reached a conclusion.

Silver Crusade RPG Superstar 2014 Top 16

Just to bump this momentarily, it would really help some of us out if we can pick up our subs at PaizoCon since the Adventure Card Game Wrath of the Righteous base set comes out in May, and shipping for those base sets is NOT cheap, no matter where you live. Either way, thanks for considering it!


Good point cartmanbeck I had not thought of that, and since I plan to at WotR to my sub's soon that would be cool.

JD

Grand Lodge

Pathfinder Adventure, Rulebook Subscriber

I'm just glad my Battles case won't be ready by then. Getting that back on the plane would require some planning. :D

Lantern Lodge Customer Service Dire Care Bear Manager

I am fairly sure that subscription pick up will be an option.

Lantern Lodge Customer Service Dire Care Bear Manager

Confirmed: we will have subscription pick up for May subscription orders.


Nice, thanks for making this happen.

I'm guessing there will be instructions at some point before stuff ships?

JD

Dark Archive

Usually, there is a notice when you look at your "My Subscriptions" page. You can select whether you want items shipped or if you plan to pick them up at the con.

Lantern Lodge Customer Service Dire Care Bear Manager

It will happen sometime before the May order spawning. We'll send an email out and do a blog post.


Pathfinder Adventure Path, Rulebook Subscriber

I have not received an email for picking up subscriptions at PaizoCon, but two other local players here have. When I look at my subscription page I do not have the option to pick up at the Con. Can I still do this?

Lantern Lodge Customer Service Manager

I'm really sorry you didn't get the email, the window for sign up was super short and we ended up being distracted by the event lottery problems. We ran the report for sending emails in every way possible to catch subscribers and fine tuning that is high up on our agenda for next time. Unfortunately, while I would love to flip your subscriptions over for pick up, doing so at Gen Con last year caused a number of issues that we need to avoid. I'll send you an email with more details.


I didn't get one either, FYI. I don't *think* I've spawned yet.

Silver Crusade RPG Superstar 2014 Top 16

Ack! I also missed it then! I kept waiting and assumed that you were still working on it. Am I now too late to pick up my subs at PaizoCon?? :(


Pathfinder Roleplaying Game Superscriber

I also didn't get mine, and was looking forward to picking up my subscriptions at Paizocon this month, since it was the release of the Wraith of the Righteous base set.


Pathfinder Adventure Path, Rulebook Subscriber

I got the email saying my subs are preparing to ship, rather than the one to pick it up at the Con (if that's any help to you).

Dark Archive

A little disappointed about this, as I did not receive a notice either.

heavy sigh...

Dark Archive

waltero wrote:
I got the email saying my subs are preparing to ship, rather than the one to pick it up at the Con (if that's any help to you).

I haven't even received that. In fact, My Subscriptions page doesn't show anything shipping in May.

Lantern Lodge Customer Service Manager

It should have gone to anyone with a subscription releasing in May I think.


Pathfinder Roleplaying Game Superscriber

I just got my payment authorization today. Looking through my emails from Paizo Customer Service, I got an email about Wraith of the Righteous on April 22nd, and an email about price increases to future subscriptions yesterday, but no email offering a PaizoCon pickup.

Given the shipping cost of $20, likely due to the base set, I need to figure out what I want to do about that.

Liberty's Edge

Starfinder Superscriber

I also never got an email about PaizoCon pickups. I happened to be online looking at my subscriptions during the window when it was available, so I chose that option. But, it was just because I happened to check then; I didn't get the email.

Scarab Sages

Just to confirm, I didnt get the email either I'm afraid

:(


Come to think of it I don't believe I actually got the email either. I just happened upon a mention of it being possible in the May shipping thread, and then checked my subscriptions on what I guess was just right after the option became available, so I lucked out.


Just out of curiosity -- weren't items that were to be picked up at the Con supposed to be released to us for download once they were paid for (so we'd have access to them before the Con)?

My transaction has gone through, the items are paid for, but I haven't seen the new sub items in my downloads as yet. Could this be because the download status is hung upon the 'shipped' flag?


As I understand it, they have to flip a metaphorical switch to activate PDFs for our pick up orders. Sara said in the May 2015 shipping thread in the Customer Service forum that she'd run the process to do that twice and nothing had happened, so they're going to look into it tomorrow. Hopefully we'll have them before the show, because I'd love to have both books to read on my tablet on the flight to Seattle.

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